Good evening, as always thank you for your time and help.
I have this annoying problem.
I decided to install Ubuntu 18.04 LTS in the secondary drive and Windows 10 is in the SSD.
The computer is an Alienware Area 51 R5 with the following specifications:
- 220 [GB] NVMe (Windows 10 is here)
- 2 [TB] (Ubuntu is here, in a partition of 1 [TB]. The other 1 [TB] remained untouched)
- NVIDIA GeForce RTX 2080 Ti
- Intel Core i7-9800X
- RAM 32 [GB]
The installation was done following this guide:
Dual Boot Windows 10 and Linux Ubuntu on Separate Hard Drives
Everything seemed to run smoothly. This is not the first time I have done this.
However, I discovered that if I log into Ubuntu, then I press restart, at the GRUB menu, if I choose Windows 10, Windows freezes at the very moment the blue animation appears. If instead, I choose to turn off the computer (from Ubuntu), then turn it on again, I am able to enter Windows with no problem at all.
Another tests I did were the following:
- If I log into Ubuntu, press restart, and then I choose to enter again to Ubuntu, it freezes.
- If I log into Windows, press restart, I can enter to Windows or Ubuntu without any problem.
Ubuntu is up-to-date, same for Windows. The UEFI/BIOS was updated. And before attempting to install Ubuntu the following was set as follows:
- Secure Boot is OFF
- Fast Boot is OFF.
- Hibernation is OFF.
Any ideas of what is going on and how could I solve it? I really appreciate any ideas. Thank you.
I have tried the solution proposed by Ubuntu Freezing at Boot Time, which is essentially change to Nvidia proprietary drivers and edit GRUB. No luck.
I also tried one of the solutions proposed in Ubuntu 16.04 hangs on shutdown/restart which is adding ‘acpi = force’ in the corresponding line of the GRUB file. No luck.
Again any help is really appreciated.