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Mastering Development System & Network

What could cause XenCenter to not register a poweroff in the VM Lifecycle Events (log)?

I have a client that has been complaining their Citrix VDI workers are randomly rebooting. I was able to get a worker name and date from them on one recent reboot. It was the worker highlighted in Blue at 3:20PM.

When I checked Xen-Center, the VM Lifecycle events registers two power ons in a row. But the 3:20PM (powerdown) event is missing. What could cause XenCenter to not report this event in the Lifecycle Events log?

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