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CMS Magento Mastering Development

Shipment emails not being sent even though other emails are working Magento 2.3.4

I’m running into an issue where Magento 2.3.4 is not sending the shipment confirmation email after I enter the shipment for an order.

I have tried to send the shipping details (by checking the box to send customer notification) and it does not send.

If I go into the Admin page, go to Sales > Orders, pull up the shipment, and then click "Send Tracking Information", the email is also does not send.

When I press "Send Tracking Information" it asks me for confirmation "Do you really want to send the customer an e-mail of the order" and then the screen remains blank with a text "Sent by Shipment Number".

Debug.log & cron.log

main.INFO: Cron Job sales_send_order_shipment_emails is run [] []
main.INFO: Cron Job sales_send_order_shipment_emails is successfully finished

When I place an order, the order confirmation email is sent correctly.

When I invoice the order, the invoice email is sent correctly.

Why are the shipment emails not being sent when a shipment is entered?

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