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Android User Help

Lost Password – Samsung Galaxy Tab E

My password is lost and I’ve looked at the other cries for help on here but where I’m getting stuck is that it asks for a password when I press the shut down button. Which isn’t possible to input because that’s why I’m trying to factory reset it, lol. I’m guessing this is an update to the device or software since those posts. Any ideas on how to get it to factory reset?

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