I’m about to purchase RDS CALs for a new RDS 2019 server currently in it’s grace period. On checking the license console, we’ve got duplicate users in there. Is the username case-sensitive? Seems a bit unusual? I don’t seem to be able to revoke licenses. Just concerned that we won’t have enough licenses if we buy the exact number of licenses we actually have.
Or put it another way, why are there two entries for a single account when Active Directory usernames are case-insensitive. You can logon as TEST.USER or test.user – same account.